Founded in 1918, the Canadian Mental Health Association (CMHA) is a national charity that helps maintain and improve mental health for all Canadians. As the nation-wide leader and champion for mental health and addiction, CMHA helps people access the community resources they need to build resilience and support recovery from mental illness and/or addiction.
ABOUT THE JOB:
The BounceBack Program Manager, working within a team-based setting, will support our team in the BounceBack program. BounceBack is a free skill-building program designed to help adults and youth 15+ manage low mood, mild to moderate depression, anxiety, stress or worry. This program is delivered online or over the phone.
The BounceBack Program Manager has both a program coordination role and a coaching role. Coordination includes orientation, marketing and promotion of the CMHA BounceBack: Reclaim you Health program in the community, logistical coordination around day-to-day operations, liaising with regional health authorities, maintaining connections with BounceBack BC, and other provincial BounceBack operations, developing and implementing marketing/promotion strategies, and internal program development, policy review, training, evaluation, and reporting activities. BounceBack coaching includes working with primary health care patients in a supported self-management program for depression, low mood, and anxiety in a non-clinical role.
- Provide telephone based BounceBack supported, self-management strategies/interventions to patients referred by a primary health care provider
- Provide motivational support and encouragement, reinforce workbook concepts and activities, and problem solve to promote program completion
- Help participants overcome obstacles in using these materials
- Review with participants their progress and reinforce practice
- Support BounceBack program development activities
- Develop and implement marketing and promotion strategies and activities
- Internal CMHA BounceBack team coordination
- Assistance with planning, training, and policy development
- Support primary health care patients to acquire BounceBack strategies to manage depression, low mood, and/or anxiety
This position requires a bachelor’s degree in a human service-related discipline, such as Social Work, Psychology, Sociology or Education along with a minimum of 3 years of work-related experience. An equivalent combination of education, training, and work experience may be considered. This position requires experience in:
- Delivering health promotion activities
- Conducting health screening tools/standardized assessments
- Creating a collaborative relationship with participants
- Engaging targeted populations and the general public
- Coaching and/or teaching experience would be considered an asset
- Community development experience would be considered an asset
- Personal or lived experience of mental health issues an asset
- Knowledge of the impact of stigma
Applicants will bring to the job a serious interest in mental health, knowledge of the principles of cognitive-behavioral therapy, and the ability to relate to youth and adults, including older adults with multiple health problems.
Applicants must have:
- A recent satisfactory criminal record and vulnerable sector check
- Oral and written fluency in English and French
- Excellent communication skills
- Excellent computer literacy skills (e.g. MS Outlook, MS Word, Excel)
- Access to reliable transportation
- Preparation and maintenance of reports necessary to support program funding and evaluation activities
- Liaise and maintain effective communication between participants, primary care referrers, RHS staff, and the BounceBack Clinical Consultants
- Ongoing communication and presentations for RHA’s on BounceBack, including orientations for staff
- Support knowledge exchange of BounceBack implementation in New Brunswick with key stakeholders
- Participate in supervision, staff, program and professional development activities
- Participate in program and agency meetings and commitees
- Maintain file documentation and program statistics in prescribed manner
- Achievement of service goals and expected outcomes
- The work location is CMHA of New Brunswick, Fredericton office
- The usual workweek is 37.5 hours
- Flexible working hours including weekday evenings is a requirement
- Some limited travel is expected
- Working in a variety of settings or in partnership with other health agencies may be required
- Attendance at post-hire training events and participation at supervisory teleconferences is a requirement
HOW TO APPLY:
Please apply by submitting your resume, cover letter and salary requirements. Applicants are encouraged to submit their materials as soon as possible by email to firstname.lastname@example.org. Review will be on a rolling basis until the search is successful.
CMHA of NB is committed to building a skilled and diverse workforce that reflects the New Brunswickers we serve. As an equal opportunity employer, we actively support workplace equity for all persons, and are committed to including and reflecting the population we serve. CMHA of NB encourages applicants to identify as belonging to one of the designated groups of the Employment Equity Act. Preference shall be given to those who demonstrate they are among the most qualified as stated above. Employment Equity Act
We thank all those who apply; however only those selected for further consideration will be contacted.
We promote a scent-reduced environment.
We are an equal opportunity employer.
The Canadian Mental Health Association of New Brunswick is committed to mental health for all and helping improve the lives of New Brunswickers every day.