The Canadian Mental Health Association of New Brunswick Inc. (CMHA of NB) is seeking a Director of Youth Integrated Services Delivery to lead a new provincial initiative. The Director will provide strategic direction, leadership, and vision for the NB-IYS initiative.
The Director will lead all aspects of the initiative, including supporting community planning efforts, mobilizing partners, and leading a team to support the development of sites and the creation of a distinct brand for the NB-IYS initiative, building on the substantial work already completed by provincial planning committee members, as well as currently existing ACCESS Open Minds sites and networks.
While administratively hosted through CMHA of NB, the Director will report to the Oversight Committee for NB-IYS, in collaboration with the Executive Director and Director of Operations of CMHA of NB.
About IYS – Integrated Youth Services
Integrated Youth Services (IYS) is a dynamic pan-Canadian and international movement that aims to build effective, youth-focused, and integrated services for mental health, substance use and related issues. IYS has been rapidly gaining momentum across Canada with many provinces, service providers, communities, and youth and families, embracing this model of care. Provincial IYS networks are currently underway or being developed in nine of the ten Canadian provinces with IYS youth hubs open or planned in over 120 communities across the country.
The NB-IYS initiative is an emerging network of integrated youth hubs across New Brunswick. Operating from a shared model of fidelity and consistency, the goal is to develop NB-IYS Youth Hubs that will offer physical spaces to support the provision and access of mental health, dependency and primary care services to youth and young adults and their families alongside wrap-around and community-based integration of services focused on family, engagement, sexual health, peer support, social services, system navigation, harm reduction, housing, employment and education reflective of local needs. Following dialogue, planning, and exploration with community partners, government departments, and philanthropic agencies across New Brunswick and nationally, the NB-IYS initiative is set to begin a three-year developmental phase.
The oversight committee and its various advisories will include representatives from the Department of Health, philanthropic partners such as the Graham Boeckh Foundation, CMHA of NB and others. CMHA of NB will provide administrative backbone and logistical services for the hiring process and will continue to provide various administration and strategic services as the incubator for the NB-IYS initiative.
About the Role
The Director of NB-IYS will lead the development, implementation, scaling, evaluation and reporting of integrated youth services. The Director will lead an emerging multidisciplinary team responsible for all aspects of this transformational initiative, including planning and implementation, community engagement and partnership development, communication and brand development, program evaluation and research, resource planning and fundraising, and thought leadership. A critical component of this role is working with all members of the governance/advisory structure and other key stakeholders to inspire and ensure alignment, collaboration, and synergy between government policy and priorities, health care, best practices, shared knowledge transfer, and community service delivery systems, to achieve the strongest outcomes possible for young people in our province. The Director of NB-IYS will be supported day-to-day by senior leadership at CMHA of NB.
The Director of NB-IYS will support the development and implementation of a research and evaluation plan, will ensure that services are reflective of local needs, ensure accessibility and inclusive care, and have broad regional impact. Designed to operate as a network, the Director will also be responsible for establishing practices and protocols to foster effective collaboration across NB-IYS Youth Hubs in different communities.
Finally, the Director of NB-IYS, with support from the NB Oversight Committee, will work towards building sustainable agreements, establish donor relationships to generate revenue, and take the lead on implementing a multi-year project plan and budget.
With support from the NB-IYS Oversight Committee and the Backbone, the Director of NB-IYS will plan and execute the strategic plan including the vision, goals, and objectives of the NB-IYS initiative to ensure the perspectives of all necessary stakeholders, including youth and families, are considered.
Strategic planning, project planning and implementation:
- Lead the development and implementation of a multi-year project plan and budget for emerging IYS Youth Hubs and services that are reflective of local needs and have broad regional impact.
- Promote development of a shared vision as well as strong partnerships and collaboration across government, health authorities, community-based service providers and philanthropy.
- Support the alignment of policies and resources to support the Youth Hub model.
- Lead the planning and implementation of a comprehensive integrated Youth Hub development strategy, clinical care components, pathways, and models.
- Develop and manage the Youth Hub site selection, processes, and materials.
- Oversee and report on the initiative budget and financial operations.
- Ensure quality and fidelity to relevant service and practice standards.
Community engagement and partnership development:
- Build and sustain key relationships with partners in the community and with various government departments, health authorities, community agencies, and philanthropic agencies.
- Represent NB-IYS and the Oversight Committee on various committees, working groups, and at meetings at the provincial and national level.
- Engage with mental health experts, existing provincial mental health organizations, philanthropic partners, and other community stakeholders.
- Establish, oversee, and engage advisory groups.
- Develop and implement innovative fund-raising efforts that align with and support the initiative’s vison and deliverables.
- Establish structures, practices, and protocols to foster effective collaboration and knowledge exchange across IYS-NB provincial network to enable shared communication, planning and input into service delivery.
Communication and brand development:
- Develop and oversee implementation of a comprehensive communications strategy that meets the needs of both internal partners and external stakeholders.
- Develop and oversee a comprehensive and unifying marketing strategy and tools that will promote strong brand recognition for the initiative, ensuring strong youth involvement throughout the process.
Program evaluation and research:
- Develop and oversee implementation of a comprehensive developmental evaluation plan for the initiative that will have components common to all sites and inform and guide the scaling of the Youth Hub model.
- Provide regular reports on interim evaluation findings to the Oversight Committee, identifying relevant trends across all Hubs and highlighting relevant differences across sites.
Resource planning and fundraising:
- Ensure the development of innovative approaches that contribute to effective fundraising strategies.
- Provide focus on the development of custom impact products that are designed to achieve specific mental health outcomes for youth and serve as investment opportunities across sectors, including philanthropy.
- Oversees timely, contemporary, and customized donor stewardship practices across an array of platforms.
- Maintain an expert level of knowledge of integrated youth services hubs and initiatives in other jurisdictions and related literature.
- Provide presentations as required to foster broader comprehension of the model with relevant audiences across the province.
- Actively engage in pan- Canadian knowledge transfer by sharing lessons learned with other provinces or territories.
The Director will provide strategic leadership and support to the evolving multi-disciplinary team, providing operational leadership and support to the initiative in a manner that enables each member of the staff team to achieve identified outcomes collectively and in their respective areas. The Director will complete staff and program overviews, finalize staffing model, hire and onboard the core staffing team as the initiative progresses, as well as ensure a high level of staff oversight, including on-going professional development, and participate in human resource matters. Areas of team oversight that may be required as the initiative progresses include:
- Research and Evaluation
- Youth, Family, Community Engagement
- Implementation Science
- Hub administration
As the Director of NB-IYS, you possess the following executive and core competencies:
- Building and Maintaining Relationships
- Managing Effective Teams
- Effective Decision-Making & Problem Solving
- Valuing Diversity, Equity, Inclusion and Accessibility
- Politically Savvy
- Managing Change
- Stakeholder Focus
You also possess strong leadership skills that enable you to support, inspire and mentor others; plan and organize; and have excellent professional judgment and sensitivity.
The Director brings a passion for systems innovation and cross-sectoral collaboration to the role and serves as an enthusiastic champion for this integrated, youth-centered approach that provides comprehensive needs-based support to youth and their families. This individual has demonstrated strategic planning, project management and developmental evaluation experience, as well as exemplary leadership, coaching, and relationship management skills.
Specific requirements include:
- Advanced education, experience and expertise in management, executive leadership, health, social services, or public administration; or an equivalent combination of the education and experience necessary to successfully lead an innovative, cross-sectoral youth mental health and addictions initiative.
- Bilingualism (English/French) is mandatory.
- Experience in mental health, addictions and/or community social services would be an asset.
- Five to ten years’ experience in a senior leadership position with a demonstrated ability to convene stakeholders, engage across sectors, act strategically, and continuously improve systems.
- Experience working collaboratively with government, philanthropy, community stakeholders, youth, and families.
- Understanding of how to support government partners in the context of the accountability and decision-making structures in which they function.
- Political acuity to understand the heightened accountability and responsiveness required of a position responsible for marshalling public resources.
- Track record of effectively leading and regionally scaling a performance and outcomes-based initiative, including specific examples of having developed and operationalized strategies that have led an initiative to the next stage of growth.
- Strong public relations skills to support initiative fundraising and engage a wide range of stakeholders and cultures.
- Strong interpersonal skills with a proven ability to develop and maintain relationships and teams.
- Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills
- Action-oriented, entrepreneurial, adaptable, and innovative approach to business planning
- Ability to work effectively in collaboration with diverse groups of people.
- Unwavering commitment to quality programs and data-driven program evaluation
- Excellence in organizational management with the ability to coach staff, manage, and develop high-performance teams, set, and achieve strategic objectives, and manage a budget.
- Past success working with a Board of Directors with the ability to cultivate existing board member relationships.
- Passion, idealism, integrity, positive attitude, mission-driven, and self-directed
About Us – CMHA of NB
The Canadian Mental Health Association of New Brunswick Inc. (CMHA of NB) is part of a nationwide, voluntary organization that promotes the mental health of all and supports the resilience and recovery of people experiencing mental illness. CMHA of NB accomplishes this mission through advocacy, education, research, and service. CMHA of NB is guided by the values of self-determination, social justice, integrity, and respect. CMHA of NB believes strongly in workplace wellness, we encourage self-care, flexibility, and a healthy work-life balance.
CMHA of NB is committed to building a skilled and diverse workforce that reflects the New Brunswickers we serve. As an equal opportunity employer, we actively support workplace equity for all persons, and are committed to including and reflecting the population we serve. CMHA of NB encourages applicants to identify as belonging to one of the designated groups of the Employment Equity Act. Preference shall be given to those who demonstrate they are among the most qualified as stated above. Employment Equity Act
We promote a scent-reduced environment.
We are an equal opportunity employer.
CMHA of NB is committed to mental health for all and helping improve the lives of New Brunswickers every day.
How to Apply
Please apply by submitting your resume and cover letter in one PDF file to email@example.com.
Review will be on a rolling basis until the search is successful.
We thank all those who apply; however only those selected for further consideration will be contacted.