Are your clients feeling low, stressed or anxious?
BounceBack® is a free, evidence-based cognitive behavioural therapy (CBT) program designed to assist primary care providers in providing support to adults who need help managing low mood, mild to moderate depression and anxiety, stress or worry.
It’s free, there is no wait period, and no travel is required.
Help your clients choose the support that’s right for them.
A trained BounceBack® coach will help participants learn skills to improve their mental health in up to six telephone sessions over three to six months. The coach is there to help motivate and support clients as they work through a series of CBT workbooks that are personalized to their needs.
While BounceBack® coaches are working with your clients on their individual workbooks, they remain primarily under your care. The coaches will inform you if your clients have been accepted into the program and will provide you with information on their progress. They will also notify you if your clients are identified as at risk of suicide during any of the routine risk assessments completed during every telephone session.
Because coaches are not clinicians, they don’t provide counselling. Coaches are extensively trained by the clinical psychologists in the delivery of the BounceBack® program. They also receive ongoing support from the clinical psychologists, who are responsible for making clinical decisions around eligibility and next steps any time a participant discloses they are at risk of suicide.
Coaching + workbooks are available in English and French.
BounceBack® Today Videos
This video series provides clients with practical tips on managing mood, sleeping better, building confidence, increasing activity, problem solving and healthy living. Videos are available in English, French, Arabic, Farsi, Cantonese, Mandarin, and Punjabi. The online videos are available for your clients to watch at any time or while they are waiting for their coaching sessions to begin at: www.bouncebackvideo.ca
(using access code: bbtodaynb)
A glance at the materials
In addition, we have a number of BounceBack resources to help you support clients with different mental health needs:
- BounceBack COVID-19 tip sheet – offers 10 quick and easy things your clients can do to alleviate mild-to-moderate symptoms of anxiety or depression at a time when these difficulties are heightened.
- BounceBack general client factsheet – includes a quick overview of the BounceBack program for those looking for support for low mood, mild-to-moderate depression and anxiety, stress or worry.
- BounceBack and chronic pain handout – aims to help individuals who have experienced negative impacts to their mental health due to chronic pain take control of their health-related anxieties, thoughts and worries, and feel better one day at a time.
- BounceBack for new parents handout – aims to help new parents who may be struggling with mild-to-moderate depression or anxiety or simply need some mental health support to help them adjust to welcoming a newborn and finding balance in their day-to-day responsibilities.
What your colleagues are saying
Who we are
The BounceBack® team includes administrative staff and coaches who offer telephone support in both official languages.
The coaches come from a variety of backgrounds, including psychology, social work, and people with lived experience. All coaches receive extensive training by the clinical psychologists in the delivery of the BounceBack® program. They also receive ongoing support from the clinical psychologists and are regularly monitored once their formal training is completed. In addition, all team members receive training in other areas, including Youth BounceBack® training, Mental Health First Aid, cultural and LGBTQ+ competency, and trauma-informed care.